Quality Analyst - Matrimony.com Limited
Company Name : Matrimony.com Limited Qualification : Graduate Experience : 1 - 3 yrs Salary : 2,00,000 - 2,50,000 P.A. No of Openings : 1 Work Location : Bengaluru Job Description Designation: Executive/ Senior Executive Role: Quality Analyst- Telesales Reporting to: Senior Quality Analyst Function Revenue Generation- CBS /BM Brief Description about the role: Responsible to ensure that quality targets are achieved and exceeded by our telesales work teams and to ensure day to day quality assurance, quality systems and compliance processes are improved. Skill sets: Required knowledge of computer and expert in Microsoft Office (Excel, Word, and PowerPoint) Ability to be an excellent leader so train others in telesales or telemarketing function. Energy domain, billing, financial or other numeric analysis experience desirable Good written and verbal communication skills. Good coaching and feedback when required Good interpersonal skills Core Competencies: Sho...